Is the membership for patients only?
Yes, the Concierge Membership Program is for established patients of Immanence Health.
How do I sign up?
To become a member, please reach out to us via phone, email, or direct message in your patient portal. We will then send you the Terms & Conditions to review, along with information on how to provide payment information through your secure patient portal.
I am an existing patient, do I have to sign up?
The Concierge Membership Program is completely optional, and not required for patients. However, please note our clinic policies and any possible additional fees that you may incur outside of the membership.
How much does the membership cost?
The cost of membership is $49/month now. This fee goes up to $77/month starting January 1st, 2025.
When will I get charged for the membership?
Membership fees are set up on an auto-pay system and will be processed on the 1st of each month. If you would like to sign up for the membership and want to take advantage of benefits right away, your first charge will be on the day you sign up, and then your first automatic payment will happen on the 1st of the month.
Can I cancel anytime?
Yes, absolutely. To cancel your membership, submit a written request at least 30 days in advance, and your membership will be cancelled starting that next month.
If I am not a member and message my physician a request, will I be charged for the message, and how much?
If you are messaging your physician outside the standard 2-week window after an appointment, and are requesting any of the following - new lab order, new prescription or refill, and/or a referral, it is $40 per request. For more specific questions, please reach out to the admin team.
What are the Terms & Conditions?
You can review the
Terms and Conditions by clicking here. Please do not use this PDF to complete your registration. All registration will be processed via your patient portal.